TERMS AND CONDITIONS
1. ABOUT THESE TERMS AND CONDITIONS
These Terms and Conditions govern the supply by us of any product ordered by you on the website www.morevenezia.com
By agreeing to order a Product, You agree to be legally bound by These terms and Conditions.
These Terms and Conditions shall prevail over any separate terms put forward by you.
In these Terms and Conditions:
Company: ‘MORE DI GAO XUEFENG
Customer: individual who places an order on the Site for personal reason, not for professional business;
Client: the Consumer or the Entrepreneur, as the case may be;
Contract: your Order of a Product in accordance with these Terms and Conditions which you declare to accept.
Order: the order submitted by you on the Site to purchase a Product from us.
2. HOW A CONTRACT IS FORMED
Contracts are stipulated in English language.
By clicking on “confirm” the Client formulates an irrevocable proposal of contract to ‘MORE DI GAO XUEFENG, as per and by effect of Articles 1326 and 1329 of the Italian Civil Code, concerning the articles contained in the “shopping cart”. After the client has sent the order, the seller will confirm receipt of the order. Save the right of withdrawal as per Article 5 hereunder, the Client hereby undertakes to hold to the order, as per Article 1329 of the Italian Civil Code, for two (2) working days subsequent to having sent it, when the article in question is marked as “available”.
A Contract shall be formed and we shall be bound to supply the Product to you when we accept your Order. Acceptance shall also take place when we deliver the Product ordered by you.
3. ACCURACY,COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
5.PRICE AND DELIVERY CHARGES
Once you select a Product that you wish to order, you will then be shown or told (on the Site) the price and charges you must pay including VAT, if applicable, and any applicable delivery charges. For all shipments to countries outside the EU, customs taxes and/or additional charges could be due, depending on the total value of your order (you can refer to your local customs office for further information).
6.PAYMENT AND DELIVERY
You shall pay for the Product at the time of ordering via PayPal or by supplying us with your credit card (Visa, MasterCard).
If you pay with credit card insert the data requested on the payment.
If you use PayPal, access your account and complete the payment.
Your Order remains valid as an offer until we issue our Confirmation of Order or, if earlier, when we receive your notice revoking your Order.
The Company may cancel a Contract if the Product is not available for any reason. The Company will notify the Customer if this is the case and return any payment that Customer has made within 30 days from the order.
In case of Customer Order, all risk shall pass to you upon delivery. Should the acquisition have been made by somebody other than a Consumer, the risk of fortuitous deterioration of the article shall pass to the Client with effect from the moment when delivery of the article passes from ‘MORE DI GAO XUEFENG to the first shipper.
The Company shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control (Event of Force Majeure), including without limitation: strikes, riot, terrorism, flood, earthquake, natural disaster, fire, failure or problems with public utility supplies (including electrical, telecoms or internet failure), shortage of or inability to obtain supplies, materials equipment. ‘MORE DI GAO XUEFENG shall advert the Customer by written notice as soon as possible. In the event that the Event of Force Majeure lasts for a period of four weeks, either you or we may terminate the Contract. In case of termination subject to this clause, the customer shall be entitled to any right other than for the refund of any payment that you have made.
All deliveries require a signature, so please ensure somebody is in to sign for the goods. ‘MORE DI GAO XUEFENG take no responsibility for any delivery problems arising from incomplete or incorrect address details supplied by you.
If the courier is not able to deliver the goods because you are not traceable ( even after several attempts to contact you) or if you prevent delivery of the goods by, (for example) failing to supply the courier or your local customs, tax office with necessary information or documentation, or failing to pay local customs, taxes or courier’s administration fees so your package is returned to ‘MORE DI GAO XUEFENG, any resulting return postage or courier administration and storage fees incurred will be deducted from the amount refunded to you in respect of that order.
The Consumer can cancel the applicable Contract. To rescind a contract consumer need do no more than return the products to the Company, delivering them within 14 working days from when they have taken receipt of the products.
You may cancel a contract: a. giving notice in writing by recorded delivery letter, e-mail addressed to the relevant party, at the address below, or by returning any delivered product to us within 15 days of delivery of the product at your risk.
The return must be sent to:
‘MORE DI GAO XUEFENG
Sestiere San Marco 1037
30124 Venice Italy
Tel. +39 041 2960602
Our customer service will reply to you via e-mail with a return authorization number within 24 hours.
The goods must be returned to us in its original conditions and in its original packaging and must be safeguarded diligently up to the time it is returned. Please return with the delivery note, in order to permit ‘MORE DI GAO XUEFENG to identify the client. You agree to keep the Product in its conditions, not used, subjected to appropriate care, ready for selling.
Once we receive the goods in their original conditions, we will proceed with a refund or a replacement within 30 days.
‘MORE DI GAO XUEFENG reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the Return Policy detailed on the website. In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order. Or which have incomplete or missing customs documents will be refused and returned to sender.
In the case of defective or incorrect item, we invite you to immediately contact firstname.lastname@example.org. ‘MORE DI GAO XUEFENG reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.
8. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
9. DATA PROTECTION
10. INTELLECTUAL PROPERTY
We are the owner or the licensee of all intellectual property rights in the Website and its content (such as text, graphics, button icons, images, audio clips and etc.). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors’ rights and database right laws. All such rights are reserved.
You must not systematically extract and/or re-utilise parts of the Website or the Content. In particular, you must not use any data mining, robots, or similar data gathering and extraction tools to extract for re-utilisation any substantial parts of the Website.
11. LAW AND JURISDICTION
These Terms and Conditions are written in English language.
These Terms and Condition shall be governed by and construed in accordance with Italian Law. You submit to the exclusive jurisdiction of the Italian courts to settle any dispute which may arise under these Terms and Conditions.